Four steps — and which documents you receive.
The process is the same for every order and set in advance. You see here what happens in each step and which documents you have in hand at the end.
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Send link
You send us the listing from mobile.de or AutoScout24 via the form. Nothing more is needed to get started: vehicle, destination country and your email are all that's required.
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Receive fixed price
You receive an offer the same business day that includes all costs. The price is fixed; no additional items come later.
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We handle it
We purchase the vehicle from the dealer and inspect it. This creates the purchase agreement and temporary or export licence plates. For EU deliveries the CMR consignment note and confirmation of arrival are added, for destinations outside the EU the export declaration from customs clearance.
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Take delivery
You collect the vehicle directly from the dealer — or from us near Munich. On request, we arrange transport to your country. You receive it export-ready with complete paperwork.
Clear payment sequence. In writing, in defined steps.
With six-figure amounts, the first question is: when do I pay, and when do you deliver? The sequence is settled before contract signature and divided into clearly separated steps — you never transfer more than the respective stage justifies.
Sequence
- Fixed-price offer
- Order confirmation with written purchase agreement
- 10 % deposit
- Procurement & handling
- 90 % balance before handover or loading
Safeguards
- Written purchase agreement before each payment
- Invoice with stated VAT treatment
- All payment steps are documented in writing in the offer
All payment methods and deadlines are documented in writing in the offer before contract signature. Payment exclusively via SEPA transfer.
Common questions
- When and how do I pay?
- 10 % deposit after order confirmation, the remaining 90 % before handover or loading. Payment exclusively via SEPA transfer; method and due date are documented in writing in the offer before contract signature.
- How long does export take?
- It depends on the vehicle, destination country and transport route. We provide a realistic timeframe with the offer — no flat rate beforehand.
- Can I collect the vehicle or have it delivered?
- Both are possible. As a rule you collect the vehicle directly from the dealer, alternatively from us near Munich. On request, we arrange transport worldwide.
- What about customs for export outside the EU?
- For non-EU destinations we handle customs clearance and provide the export declaration as proof.
- Do I need a VAT ID?
- For tax-free purchase as a dealer in the EU, yes, verified before contract signature. As a buyer outside the EU, no; export delivery applies there.
- Do I have to pay a VAT deposit?
- No. We buy the vehicle from the dealer as a German company. You pay the net price — no deposit, no tied-up capital. We provide the export documentation.
- The dealer won't sell abroad — what now?
- Send us the link to the listing. We buy the vehicle for you, handle inspection and paperwork, and you collect it from the dealer — or we arrange transport.
- Used vehicles and warranty?
- What warranty applies to a specific vehicle is determined by the purchase agreement and the respective seller. We keep this transparent in the contract; this does not replace legal advice.
- Which vehicles do you export?
- Any vehicle offered on the German market — you send us the link, we procure it. The focus is on premium vehicles.
- In which languages do you advise?
- German, English, Italian, Spanish and Arabic.
